Privacy Policy

Who we are

Northbridge Bloom (“we”, “our”) operates educational services at northbridge.bond. You can contact us at [email protected] or +1 (415) 555-0137.

Information we collect

• Account details: name, email, password (hashed).
• Order details: purchased classes, timestamps, and non-sensitive billing metadata (handled by our payment processor).
• Support messages and survey responses you submit.
• Technical data: IP address, device type, browser, and cookie identifiers for essential site functions.

How we use information

• Provide and maintain your course access.
• Process orders and send transactional messages.
• Respond to support requests and improve our classes.
• Prevent fraud and secure our services.
• Show essential cookies notices and remember your preferences (e.g., theme).

Legal bases

We process data to perform a contract (course access), comply with legal obligations (records), and with your consent (optional communications).

Sharing

We share data with service providers who help deliver our services (hosting, analytics, email). They are bound by confidentiality and only process data under our instructions. We do not sell personal data.

Cookies

We use essential cookies to keep you signed in and remember preferences (like the dark/light theme). You may disable non-essential cookies in your browser settings; essential cookies are required for core functions.

Data retention

We retain account and order records for as long as you have an account and as required by law. You may request deletion of your account; some records may be retained for compliance.

Your rights

• Access: request a copy of your data.
• Rectify: correct inaccurate information.
• Erase: request deletion where applicable.
• Object/Restrict: in certain cases, limit processing.
• Portability: receive data in a portable format.

To exercise rights, contact [email protected] with “Privacy Request” in the subject.

International transfers

If data moves across borders, we use recognized safeguards, such as standard contractual clauses or equivalent mechanisms.

Changes

We may update this policy. We will post changes here and update the effective date. For significant changes, we may notify you by email.